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At Gadget Street, we rigorously test and verify all our devices to ensure you get the best quality electronics in Kenya. To maintain our highly competitive pricing and quality assurance, please review our policy regarding returns and warranties below.
Because we deal in high-value electronics, we do not accept returns or issue refunds for "change of mind" or buyer's remorse. All sales are final once the device has been delivered and accepted by the customer.
We encourage you to carefully review the specifications, condition, and compatibility of the product before completing your purchase.
While we do not offer refunds, we stand firmly behind the quality of our products. Eligible devices come with a specified warranty period (as indicated on the product page and your receipt).
Our warranty covers manufacturer defects and internal hardware failures that occur during normal use within the warranty period.
If your device experiences a covered issue within the warranty period, we will resolve it through our Repair & Exchange program:
Please note that the warranty will be immediately voided, and we will be unable to offer free repairs or exchanges, under the following conditions:
To initiate a warranty claim, please contact our support team immediately. Do not attempt to fix the device yourself.
Email: info@gadgetstreet.co.ke
Phone / WhatsApp: +254 726 589 332
Location: Old Mutual Building first floor room 105, Kimathi Street CBD, Nairobi, Kenya